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Sales Admin

Location: Houston, TX            Company: Undisclosed Company                Salary: $19 - $20 /hr
Sales Admin will be responsible for data entry received from both internal and external stakeholders and provide updates to multiple audiences. The assistant will log sales in systems for top sales agents that promote and sell Reliant Energy electricity products and SBR. Their main responsibility is to compare any missing inputs to ensure accurate data is collected, as well as assist with the internal communication process for a prompt resolution of client escalations. 
The Sales Admin will assist with daily functions allowing our sales reps to increase engagement with Real Estate agents and customers resulting in additional sales and to provide a better overall customer experience. This added support will allow for growth in the channel by meeting daily and monthly sales goals set by management. 
 
Essential Duties/Responsibilities: 
  • Responsible for collecting data from sales agents and accurately inputting the data in our systems 
  • Responsible for disseminating data from lead sources to the appropriate sales representative 
  • Follow through with sales agents and Realtor offices providing updates on sales inputs 
  • Compare data from multiple reports to ensure accuracy and consistency 
  • Identify missing leads in multiple systems 
  • Attend team meetings, including but not limited to one-on-one and team training sessions 
  • Ensure that key policies and procedures (e.g. documents, record keeping, etc.) are understood and followed according to PUC requirements 
  • Based on the information provided by the customers, analyze information to match the correct input for each system Research customer issues and provide timely feedback.

Skills/Characteristics: 

  • Exceptional communication skills both written and verbal in order to provide a flawless customer experience for both internal and external customers 
  • Strong work ethic and ability to work independently 
  • Possess a true desire and willingness to help customers both internal and external 
  • Outgoing personality with the ability to project confidence 
  • Confident and professionally groomed 
  • Detail-oriented 
  • Ability to build rapport and trust with customers.
  • Ability to prioritize multiple requests providing timelines and follow up 
Qualifications: 
Education: 
  • A high school diploma or GED equivalent is required. 
  • Career aspirations are sales, leadership, business
Experience: 
  • 1 to 3 years of previous work experience in administration required. Sales assistant a plus. 
Additional Knowledge, Skills and Abilities: 
  • SAP knowledge preferred. 
  • Proficient mathematical/analytical skills. 
  • Ability to work closely with other team members and other teams. 
  • Must be able to work independently and prioritize requests Excellent communication through oral and written form. 
  • Proficient in MS Office applications, specifically Excel.